Pluspunten
Progressive offers this thing called Gainshare where if the company performs well then you get a type of bonus around Christmas time that is typically 8% of whatever you made that year. This is really the only reason most people stay with the company.
Minpunten
They claim to be customer service but everything is really sales. They don't honestly care about the employees or the customers at this point. They state that they want you to shove Renters Insurance policies down the throats of customers that can barely afford their auto insurance because they care about building relationships and making sure the customer is fully covered, but they enforce using scare tactics to sell and asking multiple times even if the customer has turned you down. The keep upping the numbers you have to hit while increasing the consequences if you don't on an incredibly rapid basis. It's incredibly easy to go to an employee who is used as an example and coach to one who is fighting to keep up with the changes and hold on to your job.