I like working at Progressive but their benefits could be better. - werkgeversreview Senior Customer Service Representative bij Progressive Insurance

4,0
16 apr 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I think the paid is fair for a customer service representative but it could be better. We have the ability to work a flexible schedules and they do offer some overtime. Management do keep you inform of changes within the company.

Minpunten

The company only offers 6 holidays paid per year and I'm required to work 2 of them. Increases could be better afteri completing their training, one gets a 2 percent increase. In addition, I was promoted to a senior customer service representative again, I received a 2 percent increase.

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5,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits package including health, dental, vision and 401K.

Minpunten

Micromanagement at times but worth the hard work.

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Minpunten

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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