Large company trying to keep small down home company culture - werkgeversreview Anonieme werknemer bij Progressive Insurance

4,0
3 mei 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company culture is second to none. From day one you get a good feel for the culture and charity work. Here are my pros: 1. Culture 2. Growing company - which means in certain states they are hiring like crazy 3. Very attentive HR department that listens and holds management acountable 4. Top notch training regardless what your role is, chances are they have a training program for you. (Claims they will fly you to Cleveland or Arizona for two weeks) 5. Lastly, everyone gets a a year end bonus as long as you are in good standing with the company which is a percentage of your annual pay 6. No drug tests ever. I know right

Minpunten

1. Depending on your local management determines how enjoyable your career will be with the company. 2. As the company grows they continuously have reorganizations which means managers are being bumped down to lesser positions with less pay in some cases and lower level jobs in some cases are going away all together (luckily they are reassigning most people to other roles) 3. They promote heavily from within, in most cases when a new job is posted they already have an idea of who they want for the job and in most cases they will go through the interview process as a formality. 4. Its a publicly traded company which means all decisions are made to please investors which means more reorganizations for the foreseeable future. 5. Not alot of minority diversity in leadership roles 6. You have to be open to moving where the jobs are if you want to move up

Ontdek andere reviews over Progressive Insurance

5,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- culture is great - pay is excellent

Minpunten

- onboarding varies per team - lack of communication between project teams

5,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Minpunten

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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