Customer Service Snapshot Assist Representative - werkgeversreview Customer Service Representative bij Progressive Insurance

2,0
18 nov 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Ability to work from home for some employees, campuses are big and have a nice cafeteria. Health Services department is friendly.

Minpunten

Supervisors/Management cannot provide you with answers that are in line with one another. There are grey areas in many of the job duties, answers for customers are not accurate in guidelines due to missing information to complete the job. The programs are ever changing daily and you cannot get the same answer twice if you call operations.

Ontdek andere reviews over Progressive Insurance

5,0
12 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Progressive offers a lot of growth opportunities

Minpunten

Leadership alignment and business priorities consistently changing

4,0
1 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Minpunten

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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