Definitely exceeds overall expectations for call center job. - werkgeversreview Inbound Sales bij Progressive Insurance

4,0
7 mrt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people. Pretty good pay for taking calls all day and having a license to take with you. Opportunities for advancement seem pretty accessible. Interesting bonus programs. Nice flexibility to leave earlier when business is slow.

Minpunten

Just that hours are pretty tough if you like your family or significant other. Seems to take a while (years) to get a nice close to normal schedule but at least you get differential. Unfortunately advance to different position and you are back to bottom of totem pole for schedule, which may inhibit some qualified candidates from making the leap to try and broadent their horizons. Oh. And rates are usually at the high end for insurance.

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5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong Leadership Consistent Strategy People Oriented Culture

Minpunten

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Minpunten

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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