Progressive Insurance is a great place to work. Working there is like working from home - werkgeversreview Customer Service Representative bij Progressive Insurance
Flexible schedules and friendly management makes it a great place to work. The job is not as stressing as most phone center.
Minpunten
Most of the advancement positions are at the Cleveland office. Still there is plenty of opportunities to make good money. So is not that bad
Reactie van Progressive Insurance
11y
Thanks for providing your feedback. Our headquarters is located in Cleveland, so we do have a larger variety of roles there. Austin is one of our Call Center locations along with Tampa, Sacramento, Colorado Springs and Phoenix. -KH, Recruiting
Work from home, Ok opportunities to learn more but opportunities are becoming slim.
Minpunten
Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs