Customer Service - werkgeversreview Customer Service Representative bij Progressive Insurance

2,0
15 jul 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome people to work with. Very laid back, casual work environment. A great training program. They train and pay for your P&C license which you will continue to have if you leave the company.

Minpunten

\The change in management resulted in a more corporate way of thinking. Instead of looking at customers policy to make sure all the underwriting information was correct and the policy was being rated correctly, you were advised to only make the changes the caller specifically asked you to do.

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5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong Leadership Consistent Strategy People Oriented Culture

Minpunten

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Minpunten

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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