Great People/Work Culture - Low pay - werkgeversreview PIp Adjuster bij Progressive Insurance

3,0
18 apr 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

I started with Progressive in 2015. I love the people and the work culture. However, the pay is not as competitive as other insurance companies, The gain share has been extremely low in comparison to other years, yet we have not gotten a fair market salary increase. From 2015-2018 my bonuses were between $7-8K now we are as low as $2K. I have been with the company for 7 years and it's hard to promote into complex and/or desirables roles unless you get a manager referral, get hand pick, or grandfather in via family/friend referral. The only option I had is to 'demote or make lateral moves'. After a while, I went as far as I can in the company. I volunteered, I stayed late, I did overtime, I mentored others, I took on special projects, I assisted reps who were falling behind, and scored perfectly on all my end-of-year-performance reviews. I did everything possible to be seen as a valuable employee, yet I could not promote from a level 36 to a 39 or 41. I stayed as long as I did because I love the people I work with and the work culture - it's one of the best. However due to the economy and inflation, I had to apply for other opportunities, and I was baffled that other big-name insurance companies seen the VALUE and greatness in me and were willing to give me a chance with a promoted position and more pay. I got a job offer as a large loss field specialist making $89K (with no experience) in comparison to making only $53K at a company I have been at for 7 years. I hope Progressive consider their long-term employees and treat them right because they lost a lot of loyal employees due to this. I will suggest applying for a level 37-41 role so you can promote faster versus starting from the bottom because they don't consider (med pay, ccu-liability, pip, clru or underwriting as complex experience). It will definitely hold you back regardless how good you are.

Minpunten

Low pay, low gainshare, and difficulties promoting.

Ontdek andere reviews over Progressive Insurance

5,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- culture is great - pay is excellent

Minpunten

- onboarding varies per team - lack of communication between project teams

5,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Minpunten

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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