Not the best, Stressful - werkgeversreview Customer Service Representative bij Progressive Insurance

2,0
15 aug 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay is great and the training is long.

Minpunten

Metrics, offering services you have little information on, stressful due to call volume daily. Very demanding, you are thrown to learn a new state in 4-6 hours. Immediately after expected to take calls at a fast pace. Lack of support in a timely manner. Just not a good work place, very boring no interaction with co-workers.

Ontdek andere reviews over Progressive Insurance

5,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to work for. Love it

Minpunten

None that I know about of

2,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Minpunten

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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