Positive mission but poor training and high turnover - werkgeversreview Anonieme werknemer bij Prompt Health

2,0
12 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They were pretty nice and seemed to have a positive mission. They do value work life balance.

Minpunten

The EHR is not as friendly as they say it is. It really lacks an admin-user POV. There was a high turnover rate for the 3-4 months I was there. Someone was quitting every other if not every week. Even more, there was a lack of structure for training and management. Training is definitely meant to be self taught. And the complexity balance between billing tickets vs clinical tickets is definitely unequal. It was a really strange place to work. Many people who work there are previous clinicians, which I think is a great idea, but I also think some lack a well-rounded POV to be in management or leadership. The weirdest part is to have all these clinicians and have such a lack of structure training with an actual trainer. Be prepared. You will spend more time reading and watching videos to train, rather than having access to someone for support. They coin it is as needing to have an independent, motivated personality, but it's really so that they can lowkey gaslight you into believing that it's your fault if it doesnt work out.

Ontdek andere reviews over Prompt Health

5,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Incredible Culture, meaningful work, good coworkers.

Minpunten

No cons at this time

3,0
30 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work opportunities Experience across various client types Middle management is helpful and wants success for their teams

Minpunten

Benefits and compensation Growth opportunities Top RCM management seems to be more concerned with quantity of work rather than quality

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