Great team and culture - werkgeversreview Client Experience Manager bij Prompt Health

5,0
5 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people really make the difference here. It's evident from the top down. I appreciate the company's drive to always be improving, adapting and innovating. I stay motivated because your voice matters here, you are heard and your opinion is respected (even if the final decision differs - leadership considers all sides). The difference here is the company's mission is not just words on a website, it's put into motion through actions and leading by example. You will be invested in as a professional and a person if you come here and put in the work.

Minpunten

Every company and job has its cons. I think a remote first environment can be tough, especially if you don't function well independently. Also the caveat to constantly innovating and improving is that things are constantly changing. If you are looking for a job where you can become complacent and coast, Prompt is not for you. To some this may be a con if you're not looking for growth or challenge.

Ontdek andere reviews over Prompt Health

5,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Incredible Culture, meaningful work, good coworkers.

Minpunten

No cons at this time

2,0
12 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They were pretty nice and seemed to have a positive mission. They do value work life balance.

Minpunten

The EHR is not as friendly as they say it is. It really lacks an admin-user POV. There was a high turnover rate for the 3-4 months I was there. Someone was quitting every other if not every week. Even more, there was a lack of structure for training and management. Training is definitely meant to be self taught. And the complexity balance between billing tickets vs clinical tickets is definitely unequal. It was a really strange place to work. Many people who work there are previous clinicians, which I think is a great idea, but I also think some lack a well-rounded POV to be in management or leadership. The weirdest part is to have all these clinicians and have such a lack of structure training with an actual trainer. Be prepared. You will spend more time reading and watching videos to train, rather than having access to someone for support. They coin it is as needing to have an independent, motivated personality, but it's really so that they can lowkey gaslight you into believing that it's your fault if it doesnt work out.

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