Prudential

Reviews voor Prudential

Customer Service Specialist - werkgeversreview Senior Analyst bij Prudential

3,0

17 jul 2016

Senior analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There are many pros that Prudential has that makes it competitive: work/life balance, benefits, bonuses, business casual dress, overall professional atmosphere, highly experienced, friendly, and helpful co-workers, tuition assistance, generous PTO, and the company brand itself. I haven't heard of anyone in the outside world that hasn't heard of Prudential.

Minpunten

Although I loved this company, Prudential also has several cons which may eventually lead to its overall decline in value; - Massive layoffs of experienced and dedicated employees in favor of outsourcing its talent overseas in order to save money over the short term - The overall compensation is lower than the industry average - The lack of opportunity for advancement - Nepotism - The average worker is overworked and isn't usually compensated well enough for it - The leadership is very hit or miss. Sometimes you have extremely competent and good leaders while others will throw you under the bus to keep their job - This company outsources too many of its positions offshore and makes the average employee constantly fear for his/her job - Senior management is very tone deaf when it comes to listening to employees' legitimate concerns, as it seems that the average employee cares more about the company than the executives do

Reactie van Prudential

Thanks for taking the time to share your thoughtful feedback - it's extremely helpful. If you wish to elaborate further on some of the cons, we invite you to email us at staffing@prudential.com.

Ontdek andere reviews over Prudential

5,0

11 jun 2026

Senior investment associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work life balance okay and the comp is not bad

Minpunten

Little small org changes here and there all the time.

1,0

16 jun 2026

Financial service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Minpunten

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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