2,0
6 apr 2011
Voormalige werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Decent pay but if you don't like strict structure, then do something else.
Minpunten
I worked there many years so my schedule was 7am-3pm so my calls were good. If you're new, your hours are late and the calls are not good. Very hard to get a good schedule and to get time off. Very difficult to get promoted. In order to bonus, you must take time off work because taking less calls will get you to the bonus level. Sounds weird but the less you're on the phone, your bonus chances increase. But now you must work less meaning you get paid less all in the hopes of getting a bonus which is still not guaranteed. Your schedule is lottery so no days and times are guaranteed.