QVC

Onderdeel van QVC Group

Reviews voor QVC

Remote work - werkgeversreview Customer Service Representative (CSR) bij QVC

2,0

23 feb 2026

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work & you also get a discount on purchases.

Minpunten

Difficult customers who get lonely so they call QVC customer service to annoy them. Also, very little support from supervisors on escalated calls. Micromanaged from supervisor, with short breaks.

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5,0

30 apr 2026

Anonieme stagiair(e)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Welcoming team & good place to learn

Minpunten

Remote work made it difficult to build connections

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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Reviews voor QVC Reviews voor Customer Service Representative (CSR) bij QVC Review voor QVC