It's a factory of sadness - werkgeversreview Manager bij QVC

1,0
11 aug 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

In spite of my negative experience, I'm still in awe of the complexity of the business model - and how the amazing people at QVC make it work in spite of the many challenges faced. It's hard to capture in words, but the fusion of broadcast, digital platforms and retail is unlike anything I've every experienced. Nice cafeteria, Starbucks on campus, and good benefits. Compensation can be good, depending on your job code level - but the performance bonus is a double edged sword. It's a nice goal - but when business is down, the motivation to achieve it can introduce a lot of change and thrash into agreed plans/timelines - particularly during Q4 holiday.

Minpunten

General glacial speed across the board. QVC moves very slowly, and when it tries to move quickly it's quite the train wreck. Design by committee, long approval processes, and last minute changes are just a few of the issues you'll encounter. Doesn't hold hardware and software vendors accountable. The PDR (Performance, Development and Review) process is yet another "toxic log" thrown on the proverbial fire that is burning people out. The ranking system (abandoned by Microsoft) negatively impacts creatives - and only seems to make the company "Win their losers, and lose their winners". Over my five years of employment, morale suffered tremendously. It's frightening how much good talent has left, and sad that those remain feel "stuck". The work used to be held to a very high standard, and the "efficiency experts" have abandoned our variety of visual flavors and gone vanilla across the board. Bullying, favoritism, and legacy thinking continue to be serious problems at QVC. I've seen this before with global companies in such rural locations. The majority of employees are fairly local, and don't want to "rock the boat". Risk taking and sticking your neck out to change things for the better are rare occurrences. Point out an issue, and you'll get tasked to fix it yourself - and I mean ALONE.

Ontdek andere reviews over QVC

5,0
8 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There were tons of Nice people

Minpunten

Low pay compared to other companies

1,0
13 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, is about the only pro for the job

Minpunten

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

1
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle