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OK - werkgeversreview Master Control Operator bij QVC

3,0

24 jul 2015

Master control operator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Strong focus on positive workplace environment. Benefits package very satisfactory. Employee discount on products. Cafeteria on site is affordable and good quality. Starbucks coffee on site as well.

Minpunten

Strong focus on money instead of on customer satisfaction. Difficult to advance career and get promoted. Necessary to work weekends, holidays, and nights.

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5,0

30 apr 2026

Anonieme stagiair(e)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Welcoming team & good place to learn

Minpunten

Remote work made it difficult to build connections

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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