Outdated CSR system - werkgeversreview Customer Service Representative bij QVC Group

2,0
28 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home and decent hourly wage.

Minpunten

Outsourced I.T. resources to India and Poland. Difficulty communicating in English which takes alot of time to get simple fixes completed. Very, very outdated CSR system that have major issues everyday. Very challenging to get routine jobs done such as assist customers with billing. Absolutely disgrace a Fortune 500 Company has an old outdated system.

Ontdek andere reviews over QVC Group

4,0
19 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

stable multiculture work place kind people

Minpunten

not active red ocean for this area

5,0
27 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This company offers an excellent platform for professionals in the ferro alloys and steel industry to grow and enhance their global market exposure. The management is highly approachable and encourages a result-driven yet collaborative work culture. Being in the marketing department, I’ve had the opportunity to interact directly with international buyers, major steel producers, and logistic partners, which has significantly strengthened my industry acumen and negotiation skills. The company promotes autonomy in decision-making and appreciates initiative, which makes it an empowering place to work.

Minpunten

Due to the fast-paced nature of export operations, workload can be demanding at times, especially during shipment closures and documentation cycles. Some processes could benefit from further digital automation and cross-departmental integration to improve efficiency.

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