Pluspunten
Based on who you are with, is how your experience will go, and honestly when I first started there, I liked it, it was a great place to work, team was good, management was ok, but that was only when I started.
Minpunten
The majority of the time I was working there, things continued to change, management not assisting you with difficult things, stating the obvious instead of just giving you an answer or a resolution. There is a possibility, you will be put in a position where there is no room for growth, so if you are ok with being in the same position with no growth, this does not apply to you. Also changes to how calls are handled were not being told, the only way we would find out is if we get flagged for something we were not aware of.