Qualfon

Reviews voor Qualfon

Communication is Key and they don't do it - werkgeversreview Customer Service Representative (CSR) bij Qualfon

3,0

9 aug 2021

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

It was work from home, and involved chat and email, not just phones.

Minpunten

If trainers don't train you in certain aspects, they'll throw you under the bus, lie, and say they did. The whole company is terrible at communicating: policy changes, attendance, training. And the queue manager was terrible and inefficient. The way she divided up the workers made little to no sense most times.

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5,0

30 apr 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great to work from home Nice people Leadership was awesome

Minpunten

401k was less than others

2,0

31 mei 2026

Csr agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Pay was good. Training was comprehensive and the trainers were amazing

Minpunten

Call center job so you will be swarmed with calls. Weird shifts. Management is annoying about time management. Being late 1-2 minutes gives you points and with enough points you get fired. Pay is around 20-21 Would only do this to gain experience or if I am on my last choice Weird hours

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Reviews voor Qualfon Reviews voor Customer Service Representative (CSR) bij Qualfon Review voor Qualfon