Pluspunten
- Shift is good, Monday to Friday, no weekend. - Pay is alright - Nice location nearby Mahon Point shopping center - Parking - Possibility to learn a lot. - No inbound phone calls, the engineer manages his workload and organisation.
Minpunten
- Difficult products to support as Dell did a very good sabotage before to sell the company (kill a futur rival) then bought EMC. - All the team are very short staffed resulting of a huge workload for the engineers. - Tons of scope of support added regularly without any reinforcement and still getting pressure from the management to work harder to get the metrics / KPIs. - Sales centered, customer centered, no consideration for the support engineers. - Lack of common sense and not taking the right choices when needed. - I would not advise someone with technical experiences to contact this company, however if you are a newbie wishing to work in the IT world it would be a fantastic first experience for a year or two before to be depleted of energy and motivation.