Questrade

Reviews voor Questrade

Not so great - werkgeversreview Team Lead bij Questrade

1,0

25 mei 2017

Team lead

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Breaks. -Convenient location to TTC. -Lots of amenities in the lobby. -Friendly enough coworkers.

Minpunten

-Inadequate training -Uninspiring senior staff -Supervisors that spend more time on smoke breaks than coaching. Your staff shouldn't have to run around for help when a customer is waiting. -If you're new you can expect to be taking all the calls at the end of the night with no back up b/c all other senior staff are gone and you receive no OT b/c you're salaried. -Knowledge base (their encyclopedia for the role) is awful at best! -Co workers who aren't in leadership roles micro managing and juvenile. -They undervalue superstar employees and are dismissive of recognition. -One or two people call in sick and the que gets slammed

Reactie van Questrade

Thank you for your feedback. Given that you were part of our team for over three years, we really appreciate your insight. We always want our teams to succeed, which is why we do our best to set goals that are innovative but still in line with our employees’ skill sets, as well as train our leaders accordingly. However, there’s always room for improvement, and we’ll definitely keep your feedback in mind as we go forward.

Ontdek andere reviews over Questrade

5,0

12 jan 2024

Law clerk

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team to work with and learn from

Minpunten

None, my experience was excellent

Reactie van Questrade

Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.

4,0

21 aug 2025

Devops engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Minpunten

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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