Work from home, but constant oversight and outsourcing - werkgeversreview Customer Service Representative bij R1 RCM

3,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

This was a work from home job

Minpunten

Every move was watched, outsourcing jobs out of the country, gave no time to talk to teammates for feel like you were in a job together, very isolating, no time given to work with managers about questions or concerns

Ontdek andere reviews over R1 RCM

5,0
8 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Virtual workforce, global, growing, leadership

Minpunten

Virtual workforce, average salary and benefits

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Reactie van R1 RCM
2d
Thank you for your review. We are sorry to hear you are not content with your current compensation. We are proud to be a flexible first workplace and do our best to have competitive salaries. We encourage you to talk to your manager or HRBP. Thank you for taking the time to leave a review.
2,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The voluntary separation offer was good.

Minpunten

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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