Pluspunten
I work as an Account Manager at the branch level in West Vancouver. I was first hired as a CSR and was able to quickly move up to Account Manager once I let my manager know of my intentions. I found nothing but support from management on my intentions to pursue a lasting career with RBC and advancing quickly. RBC is a very multi cultural and accepting company to work for. I am always surprised at the different types of people they hire. Also, if you put in your time there is plenty of room for career advancement. The training is great and you have tons of support from all your service partners to really give your clients a superior experience.
Minpunten
The lack of team spirit between the service and sales teams at the branch level as always bothered me. It is also tough at time to attract clients with our rates becuase RBC is very risk adverse and looks out for the strength of the company and its shareholders. That can be a pro and a con at times. RBC being such a big bank can also be a problem in moving the company in a direction quickly. The turn around in the bank is very high (especially on the service side) which often leaves clients frustrated to not be dealing with the same person for very long. This is largely due to career advancement opportunities which is a good thing if that is what you are interested in.