Most challenging and rewarding career of my life!! - werkgeversreview Anonieme werknemer bij RH

4,0
8 apr 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Their Core Values are applied to their business daily. The values are strong and with that comes a lot of accountability to the people. They do not expect to change anyone, they only hope to attract others with the same values. People who struggle with our culture often have a different outlook on our values, or have their own set of values and that's ok. At the end of the day we are all human and people in this company do make mistakes like everyone else. But the values are still the best thing about working for RH. Very close to their people, VP, Regional and even CEO have a good handle on who their people are, and even by name. Very rare! Largest assortment of home furnishing for their associates and designers to work from. Endless opportunities to create and design beautiful spaces. Wages way above avg for retail, competitive for designers. This company has just got started. success never happens overnight and Canada has plenty of room to grow. I work with many people that have been at RH for over 12 years. People don't stay for 12 plus years in retail unless it's a good place to work. It was a good sign to me when I was doing my research on RH.

Minpunten

Not much to gripe about. Rh has been good to me on all levels. If you love what you do you take the good with the bad. "eat the meat and spit out the bones" I always say! No job is perfect and at least I know I have a voice and can speak up for things that can be better. I do not rely on others to fix problems I can change myself. As most of us know, people quit their boss not a company. Seems as though most negative comments are aimed towards their managers. Fortunately I don't have anyone in my business life that makes me want to quit what I love doing. And some general advice, if you ever find you don't love what you do anymore...change what you do. Own it. Don't wait for someone else to change. Life is too short to be bitter.

Ontdek andere reviews over RH

5,0
2 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Experience working for on of the leading innovators in the design industry.

Minpunten

The scheduling department being in a regular call center and not the gallery

4,0
20 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One of the strongest aspects of this role is the autonomy. I’m trusted to make decisions that genuinely support the customer experience without constant approval from leadership. If I believe an exchange plus a $250 gift card is the right solution to preserve a relationship, I’m empowered to do that. That level of trust creates confidence and allows us to move quickly when issues arise. Leadership is accessible when needed, especially in escalated situations. I’ve never felt left alone to manage something beyond my scope. There is also regular voluntary overtime available, which is a plus for those looking to increase their hours. For someone transitioning from another industry, the environment feels more structured and brand-focused, which has been refreshing

Minpunten

The clientele can be challenging. Some customers assume that spending thousands of dollars entitles them to treat frontline employees disrespectfully, even when those employees had no involvement in the original issue. It can also be frustrating to hold a boundary with a customer, only to see it reversed after escalation. While I understand the desire to preserve relationships, it can unintentionally undermine employee confidence and consistency in standards. Because RH carries so many collections and product variations, the learning curve is steep. Customers often expect immediate, detailed product knowledge, which takes time to develop.

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