ROLLER

Reviews voor ROLLER

A supportive, values-driven company with great people and opportunities to grow - werkgeversreview Customer Success Manager bij ROLLER

4,0

1 dec 2025

Customer success manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

• Management genuinely listen, take feedback on board, and invest in people • Regular Lattice check-ins and strong emphasis on development • Monthly pub lunches help build connection across the team • Flexible hybrid setup – 3 office days support collaboration, with good WFH balance • Strong company values that are actually lived day-to-day • Excellent training that continues well beyond onboarding • Great culture – Slack channels add to the sense of community • Autonomy and trust in your role • Exciting industry with opportunities to travel (e.g. Austin customer visits) • Amazing experience attending IAAPA and meeting customers face-to-face • Recharge days are a nice perk (when targets are met)

Minpunten

• Cross-timezone collaboration can be challenging • No billing staff in EMEA, which can slow some processes • Annual leave is lower than other SaaS businesses (20 days + bank holidays) • Recharge days now being tied to targets adds extra pressure to sales teams, which can be felt across the business

Ontdek andere reviews over ROLLER

5,0

23 dec 2025

Smb account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great culture, challenging role but very rewarding

Minpunten

None that I can think of at this time

1,0

8 dec 2025

Sales

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Product is fun to sell and the customers are great. Some people that work here are nice and good willed. Thats about it.

Minpunten

Unfortunately this company hired sales leaders from large companies to ruin what is and should be an easy/ non complex sale. On top of this there is EXTREME favoritism amongst sales leaders. I've seen people who actually close deals get treated ten times worse than some who contribute absolutely nothing to the company. Like other negative reviews have mentioned, the culture is a giant clique where people go to happy hours and on weekend trips together and they decide you don't "fit in" they will make up lies to get you gone. I've never seen such a drama filled environment where people go around bragging about their IQ scores the company makes them take acting like they are better than others. They hire and fire people within a 3 month period like clockwork and don't even allow people to finish their ramp period. Recruiters will lie to you about the commission structure and the company will use your at will employment to change things on you and then blame you for having an attitude about it.

Reactie van ROLLER

5mo

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience at ROLLER did not meet your expectations. We recognize that our performance-driven culture is not the right fit for everyone, and we respect that different people thrive in different environments. At the same time, we’re proud of the many strong, respectful, and supportive relationships that exist across our teams, and we consistently work to foster a culture where collaboration, accountability, and growth go hand in hand. We appreciate you sharing your perspective, as feedback like this is taken seriously, and we continually review our leadership practices, enablement, and people processes to ensure we’re creating a fair, inclusive, and high-performing environment.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij ROLLER | Salarissen bij ROLLER | Arbeidsvoorwaarden bij ROLLER | Sollicitatiegesprekken van ROLLER

Reviews voor ROLLER Reviews voor Customer Success Manager bij ROLLER Review voor ROLLER