Rakuten

Reviews voor Rakuten

Very Disappointing to Work Here - werkgeversreview Customer Service bij Rakuten

1,0

21 mrt 2014

Customer service

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Twice weekly lunch Once a month In-n-Out truck Great medical, dental benefits Casual dress code Some nice people

Minpunten

No communication between departments Boring weekly mandatory meetings Constantly laying off people - job security is sketchy Verbally supports transparency, but doesnt actually do it Seller driven - lacks customer service focus All departments does not seem organized

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5,0

25 mrt 2026

Senior designer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Minpunten

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0

22 jun 2026

Lead facilities coordinator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Minpunten

There were no cons while I was there

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