Just like all your other retail employers, only a LITTLE better. - werkgeversreview Courtesy Clerk bij Ralphs

4,0
27 jan 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They're usually understanding when you need a day off. They won't really fuss about you being late as long as you call ahead of time. Mostly everyone is friendly. They compensate you for doing a good job, even if it's just a $10 giftcard or something of that sort. They aren't TOO strict about your uniform (i.e. what shoes you wear, etc.) as long as you look neat. The group of employees there is very diverse.

Minpunten

When you're a cashier they make you ask the customers some silly questions, even the customers look at you like you're crazy, but that's just Ralphs' idea of "superior customer service". Some questions you're required to ask are: "Would you like a roll of quarters?", "Would you like a book of stamps?", or "Did you find everything you needed?". The last question shows good customer service, but the problem is if a customer's response is "No", you're stuck... Because then as a good cashier you'll try to get them what they didn't find, yet the managers will tell you that you can't use any of the baggers/courtesy clerks to do the job, and you, of course, are not allowed to leave the register. So, I honestly don't see the point in asking that question. Another downside is you don't start receiving your benefits until a year after your start date. Another thing that's not right is the preference over some emplyees. For example, some become promoted before others despite having less seniority. You might be working just as hard as that person, or maybe even harder, but it won't matter because that person is related to one of the managers, It's just an extra benefit if you're related/friends with one of the managers, I guess. If you're assigned to retrieve carts from the parking lot you have to do it the old fashioned way by pushing and pulling them together, and then pushing them to the front of the store, and even up the elevator. They should take a cue from Target and Wal-Mart.

Ontdek andere reviews over Ralphs

5,0
23 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Employees make up family atmosphere.

Minpunten

I can’t think of any.

3,0
11 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Generally consistant values. Generally good, friendly, helpful, smart, hardworking coworkers. Flexibility & understanding in scheduling and "extraordinary" life circumstances. Constant continuing training/education about company, values, processes, procedures. Sincere in expressing values. Associates given relative freedom to accomplish work. Promotes from within. High priority in customer experience and service. Generally loyal associates - not uncommon for associates to stay 10, 20, 30 plus years. Grocery companies are very competitive, and margins are notoriously slim, yet Kroger (Ralph's parent company) makes some effort to do the "right" thing with it's $5 billion annual profit like contributing to charity, employee assistance, store improvements, and store level pay. Kroger still supports DEI initiatives. Store level staff are generally highly committed and hardworking.

Minpunten

Pay, especially for entry level associates is low, and incremental increases are miniscule. Unions are weak, and Kroger fights all collective bargaining initiatives relentlessly. Company seems like it tries to do so much that priorities, programs, tech, processes and initiatives feel a bit chaotic, constantly rolling out and changing. Kroger earns ~$5 billion annual profit, but still pays store level employees poverty wages while regularly giving shareholders huge stock buybacks making some of the company's initiatives feel like performative lip service. Directives come down fast and furiously, often seeming to contradict previous ones and often without explanations or rationalizations. Stores aren't sufficiently staffed.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle