A sweatshop with a fancy office - werkgeversreview Customer Success Manager bij Ramp

1,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great Product - Customers love it and it is being constantly reiterated upon. Echoing similar reviews, if you're a person who has zero life commitments, personal ties (friends, marriages, family), hobbies, self-respect, or really anything that would distract you from being totally committed to seeing your company succeed at your expense, this place is for you.

Minpunten

As a veteran of corporate America, I can say confidently that Ramp has, by far, the most immature, petty and toxic leadership I have ever seen in any tech company in my entire life. You WILL be failed on your mandatory internal certifications on purpose, regardless of how well you do. This sentiment is echoed by new and long-standing employees (who also have to "recertify" every year much to their obvious chagrin). Management seems to take pleasure in leaving the most toxic, discouraging and outright hateful comments on your performance and almost seemingly do so gleefully. I'm unsure if this is taught or forced by upper leadership, but it is clear that their ideal workplace is creating a culture of breaks you down and diminishes your self-worth. You WILL be forced to work 60-80 hours weeks (not including extra time on the weekend). You will never feel rested because of the mental and physical load that is required, sitting in hours of customer & internal meetings. During the hiring process, management is actively duplicitous about this working reality until you're too far into your early onboarding process to feel like you can back out. Veteran and new employees alike openly discuss their inability to eat, use the toilet, or seemingly have any moments to relax. Your calendar WILL be actively monitored via your calendar and berated for having 15-minute blocks in your calendar that aren't explicitly work related. This is something that new and old employees constantly battle and are in daily paranoia from. You WILL be underpaid relative to the number of hours and effort you actually work. While compensation benefits seem nice, when taking into account your actual working hours, you're losing money compared to the many other similar roles in NYC that pay far more for less effort & heart-attack inducing stress.

Ontdek andere reviews over Ramp

5,0
12 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing place to work you will learn and learn inside of a beautiful environment.

Minpunten

Great product ever growing high demands on the sales team with high expectations that could cause burnout.

1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

By and large, customers really like the product. A great fit exclusively for individuals early in their careers with zero external obligations (e.g. no relationship, no children, no friends you intend to speak to or spend time with), no dependency on work-life balance, and a desire to make work their entire identity. If you want to log 100+ hour weeks surrounded by a highly elitist culture, you will thrive here.

Minpunten

Do not be blinded by the marketing or media coverage. The 'rocketship' narrative is sustained by extreme human collateral. Long-term employees who are candid will tell you that the environment demands the total sacrifice of your health, relationships, and personal life. Retention is incredibly low for a reason - working here is not sustainable if you do not maintain absolute, total focus on Ramp alone. As you can read in every other recent review, work-life balance is fundamentally nonexistent across the entire organization. Expect to work 7 days a week, 15-16 hours a day. Calendar micromanagement is severe; you will be reprimanded for a 15-minute block for lunch or brief breaks between hours of consecutive meetings. The culture resembles an elitist hazing environment in a corporate setting. Management relies heavily on psychological pressure, intimidation, and criticism designed to diminish confidence rather than develop skills. The company looks successful from the outside, while the people working within absolutely crumble under the unsustainable pressure. While the base compensation packages look attractive on paper, when calculated against the actual hourly output required to survive here, you are effectively taking a massive pay cut compared to almost any other market-rate SaaS role. Take the reviews here seriously. Do not fall into the trap of believing your work ethic or boundaries will make your experience different.

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