Pluspunten
Regions is a good company if you want to work for a chain bank that has a lot if branches and great move up (or move around) potential. I would rate it top amongst chain banks with starting salaries, great people, and honestly you do have some if you and your branch are like a family and I was lucky to mine was On desk side, management is usually very flexible if you have an emergency or anything comes up and you have to leave early, which is a true blessing because not everyone has that with their employer. The work life balance isn't that bad at all, M-F 8-5 and about one Saturday a month 9-1 isn't to bad. Customer wise you will meet some nice people that you really do get the chance to help, and although I do not work there anymore I am still friends friends with my old co workers to this day. And last but not least, if you decide you like banking and want to stick with it, you will meet so many new connections with people that work at Regions and people that work at other financial institutions. I noticed at Regions that many higher up people came from other banks or financial institutions, which says that most people who do well in the industry if they are not promoted by their company then there is another financial institution out there that will scoop them up based on their numbers and experience. So long story short any experience in this industry is good experience.
Minpunten
Well the hardest part of the job for me to cope with was the cold calling mainly because I was not made aware of it during the interview. If you work at a slow walk in traffic branch then you will spend 80% of your day calling random customers who are "pre selected" for loans, credit cards, HELOCS, and you will have to convince them that they need the loan or cc. Regions refers to this as a "needs based conversation" which is bank lingo for sell them on a product we offer so the bank can make money off interest, which is how banks make money. I only stayed at Regions for a short period of time not because of bad relationship with fellow employees but I just did not like the industry from a chain bank standpoint. There is so much stress that comes from the FSS job outside of actual sales that it really made. By that I mean that I always had this feeling of either being fired or sued because in the industry you have access to EXTREMELY personal information and if you even stand up to get a tissue and leave a piece of paper on your desk then someone is chewing you out. Lastly, the customers, one main reason that you have to get on the phone to get loans is because people really just don't walk into banks to apply for loans anymore. Correction people who have good credit and can get approved do not walk in. The one I heard from a superior that I tell anyone who wants to work in the industry is this, Only two types of people walk into banks looking for a loan rate shoppers and psychopaths and that could not be more true. Most of your customer walk in traffic are people complaining about overdrafts because they don't know how to manage their own money. Most walk in traffic is people with ridiculously stupid request that don't understand that it is a bank and not Walmart and their are somethings we just cannot do. All in all I thought I was going to be a banker but in reality I was a salesman with a suit/tie and desk.