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      Renaissance Learning

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      Reviews voor Renaissance Learning

      Great Company - unclear processes - werkgeversreview Customer Success Manager (CSM) bij Renaissance Learning

      4,0
      11 apr 2023
      Customer success manager (csm)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great culture & message. Pay is comparable. Great for someone who is self-directed

      Minpunten

      Upper Management doesn't have clear procedures published on what a "successful" year for a CSM looks like, so its hard to maximize a bonus, since there is no established criteria. Reactive vs proactive in giving staff the tools to succeed.

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      5,0
      15 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible, remote first, friendly team

      Minpunten

      Has had slow growth for several years

      2,0
      22 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

      Minpunten

      The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

      1
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      Reactie van Renaissance Learning
      1d
      Thanks for taking the time to leave this feedback. Renaissance is proud of the collaborative cutlure we've cultivated throughout the years. While Renaissance and the EdTech industry as a whole has gone through a period of immense change the past year, we're optimistic about our future with the release of our newest solution, Renaissance Intelligence. We recognize there is room for improvement in how we managed through these changes, and we have incorporated feedback like yours into our leadership trainings. We wish you the best in your future endeavors.
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