The worst at considering employees - werkgeversreview Customer Account Representative bij Rent-A-Center

1,0
28 aug 2017
Aanbevelen
Goedkeuring directeur
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Pluspunten

Plenty of opportunity for overtime Usually pretty chill coworkers Occasional tips when out on delivery

Minpunten

District and store managers don't care about coworkers they are only concerned with numbers because that's how they bonus The overtime is usually not requested until you are minutes from clocking out if it's requested at all, and not just expected from you They'll sometimes work you all day without a lunch then expect you to clock out, then clock back in and out after 30 minutes have passed to cover themselves, and they will reprimand you for not taking lunches if you refuse to play that game The pay is sub-par, and promotions and raises are never what they promise even if it looks good for a while They have a habit of lying to customers pretty much everyday whether it's telling a customer that an item only had 1 owner when it had 5, or telling them that they clean merchandise every time it gets returned. Working for rentacenter is basically based off of who you know and it doesn't matter how you perform at your job it only matters how long you've known people higher up

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5,0
29 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits and you can grow with in the company.

Minpunten

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Minpunten

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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