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      Reputation

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      Would not recommend to a friend - werkgeversreview Customer Sucess Manager bij Reputation

      2,0
      8 jan 2021
      Customer sucess manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Overall Reputation runs fast to be the best solution in the market.

      Minpunten

      Lack of focus on employees and career growth/personal development

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      Reactie van Reputation
      5y
      Thank you for taking the time to provide your feedback regarding your experience with us. We value your feedback as we are constantly looking at ways that we can improve our company culture, performance, and communication. We sincerely hope you have found an opportunity that is better suited for you.

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      5,0
      7 nov 2025
      Customer success manager (csm)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great management, lots of resources to ensure success in your role.

      Minpunten

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2,0
      13 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Minpunten

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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      Reviews voor ReputationReviews voor Customer Sucess Manager bij ReputationReview voor Reputation