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It's okay - werkgeversreview Account Manager bij Reputation

3,0

8 jun 2021

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

They give decent benefits and provide free lunch a couple times a week, the office is nice, and I love my team members!

Minpunten

You feel like you can never trust management, if you're in any of the fulfillment departments everyone treats you like second class citizens, everyone is overworked, you're expected to take on any work given to you even if you don't have the bandwidth even though they say you can always talk to them about it, if you start as a temp then you probably won't get hired on until after a year or more, they consider themselves a "late stage start-up" so the entire company is an absolute mess.

Reactie van Reputation

Thank you for your feedback. As a current employee (as the review indicates) we apologize that you are feeling this way and encourage you to discuss your concerns with the People Experience team. We also encourage you to participate in our anonymous Feedback Friday’s. Our office is always open to discussion and we feel that it can be more effective than a review or response. Your feedback is valuable to ensure we continue to uphold these values and invest in our people.

Ontdek andere reviews over Reputation

5,0

7 nov 2025

Customer success manager (csm)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great management, lots of resources to ensure success in your role.

Minpunten

It can be difficult for cross-department collaboration with everyone being in different time zones.

2,0

13 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Minpunten

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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