Don't believe the positive reviews. They are in the business of flooding the market with positive reviews. - werkgeversreview Sales bij Reputation

1,0
2 apr 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A nice campus and free parking. You are only a couple of blocks from Downtown Redwood City.

Minpunten

Management hasn't a clue, poor leadership, and everything is reactionary. They do not care for the customer and constantly build things without a though as to how they will handle things. Customer service is completely overwhelmed and the vast majority cancel shortly after signing sue to the lack of results. Take a long hard look at yourself and ask yourself why you have let a plethora of talented individuals leave.

avatar
Reactie van Reputation
10y
We appreciate you taking the time to deliver candid feedback to us about your experience. Every business can always improve both their employee and customer experience, and in fact we have dedicated a lot of time and energy into both. We've built an approachable and responsive HR team, and have hired more leadership to build the best customer service organization we envision - and we're showing great progress on both fronts. We hope you landed at a great position that makes you happy after leaving the team here at Reputation.com!

Ontdek andere reviews over Reputation

5,0
7 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great management, lots of resources to ensure success in your role.

Minpunten

It can be difficult for cross-department collaboration with everyone being in different time zones.

2,0
13 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Minpunten

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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