Saddled down with protocols - werkgeversreview Massage Therapist bij Ritz-Carlton

2,0
31 mei 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay and benefits and cheap rooms

Minpunten

Managers befriending workers. Same as any workplace. Not all are treated the same if your not tight with management. Protocol is the apron management hides behind when there is a clash of personalities. Good employees that dont kiss butt are pushed aside like dirty laundry. Also snooping is prevalent in your private life through social media sites. Thats just wrong. They state one credo for employees but operate by another. As with any other place of employment some places are good to work and others not so good. I am sad that I ended up in one of the bad ones after my transfer. I know that when I give my notice they will want to make things right but so sad to say too late!

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5,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Minpunten

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

3,0
1 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free meal, good pay, friendly

Minpunten

General manager does not understand the whole situation before criticizing

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