Pluspunten
Learning the art of opperations excellence in a Luxury environment. The credo instils a way of thought that allows for intuitive development of behavioural patterns toward any situation, problem resolution, attention to detail, safety, excellence in work habits and ethics. Much of the above said is also valid for Marriott Managed Hotels.
Minpunten
In my experience and opinion the corporate, above property team with Ritz Carlton is very weak. I experienced a lack of sharing of best practices experienced within a region. A sense of "Imperialism" amongst some that didi not foster a positive working relationship. The brand also appears to be weak in the area of financial cost control, synonimous with luxury you may say, but essential in this world and in the back of house there is plenty room to improve. With Marriott I only had EXCELLENT experiences all round, including the above property management.