IT Help Desk - werkgeversreview IT Help Desk bij RoomLinX

4,0
20 mei 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Aiding people to get their laptops connected to the hotel server and also aiding them with getting the smart TV set up whether they wanted movies or to use the TV as their internet connection.

Minpunten

A lot of language difficulties with foreign guests...especially Chinese who had their laptops set up in Chinese

Ontdek andere reviews over RoomLinX

5,0
9 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Excellent place for growth and advancement

Minpunten

Nothing negative to add to the review

1,0
15 nov 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The lobby is nice.

Minpunten

Management is awful, don't know how to manage staff, employees with degrees and years of experience get bypassed for promotions for employees who have Roomlinx as their first I.T. job and no previous I.T.work experience. Employees doing NOC jobs but getting paid Tier1/2 wages. Training is awful, some may want you to do it their way even though there may be several ways to do it. Hyatt should look at the resumes of the employees on file and see the position they are at within the company. Hotel guest paying for crappy internet service, Still using windows XP to manage some of the software. Over priced movies that supposed to be new but aren't. No inventory management ,equipment laying everywhere, more like a warehouse. Meetings do not get everyone involved. They can't keep talented experienced staff. The good ones end up leaving for better opportunities. It won't be long before the company is gone. Hyatt could do better than Roomlinx for internet support.

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