FNF delayed 6 weeks, wrong designation, company lied about SIM destruction - werkgeversreview Creative Strategist bij Rostrum Education

We appreciate all genuine employee feedback and always strive to do better. However, we have an obligation to our current team, future candidates, and the public to set the record straight on what is a factually incorrect and misleading account. This review was published within days of us declining a request to issue a Letter of Recommendation bearing a fabricated designation. The reviewer's final official designation — communicated in writing and documented in all HR records — was Digital Marketing Manager, effective 1st September 2025. He repeatedly demanded that we issue documents reflecting "Creative Strategist," a previous interim title he held before his promotion. Issuing documents with an incorrect designation would constitute falsification of official employment records. We refused to do so. This review followed shortly after that refusal. On the Full & Final settlement: The FNF amount of INR 68,304 was credited in full to the reviewer's bank account. His salary was never withheld. What caused the delay was entirely within his control. Our exit policy — clearly communicated in writing — requires the return of all company assets before FNF and documents are released. We made multiple documented attempts to contact the reviewer on 4th and 5th March 2026 via calls, text messages, and emails, and followed up again on 17th March. He was unresponsive for weeks. Within days of receiving the company asset on 1st April, we processed and issued all his documents and transferred his full settlement. The delay he describes was a direct consequence of his own non-responsiveness — not company negligence. On the SIM card: It was a company-issued asset used for corporate purposes, as evidenced by reimbursement records throughout his tenure. Requesting its return as part of standard exit clearance is entirely normal and lawful practice. On designations and documentation: Every document issued to the reviewer accurately reflects his official designation. We promoted him twice during his tenure and recognised his contributions. We will not, however, issue documents that misrepresent official records at any employee's request — that is not something any responsible employer should do. We wish the reviewer well. But we will not allow a factually false narrative — driven by frustration at a legitimate refusal — to go unchallenged. Prospective employees deserve the full picture.