Pluspunten
Once you are settled, able to work independently, manage own time. Small agency, which can have it's pros and cons. Somewhat flexible work hours but geared around an 8-5 M-F schedule.
Minpunten
High turnover of talented people. Difficulty retaining employees. Benefits lacked. Some of the producers can have high expectations and micro manage a bit. The employees that have worked there for a long time are there for a reason- probably couldn't hack it elsewhere, adverse to any type of changes, improvements to workflows. No leadership. No real effort to help clients. It's very much an 'every person for themselves mentality' and blind leading the blind situation. Personal lines department non-existent, clients handled poorly.