Minpunten
Upper management is all about who you know. In two years I was there, there were 3 different practice managers. When telling upper management how short staffed and lack of working equipment, we were told that it sounded like we worked as a good team and had it under control. When given extra duties you are not trained on properly, then get written up if your manger gets in trouble. Getting sick and calling out is 1 occurrence. Co-workers are in fact not helpful, if it’s not “their provider” you can forget someone helping you. You have to room patients, take calls from call center, and return patient calls, answer computer messages, do your providers nurse visits, be called to the front desk to speak to patients that walk in, all at the same time. Patients can speak to you any way. If you do speak up for yourself, you can expect to be written up. If you tell you practice manager repeatedly you do not want to work with a certain provider because they mental break you down… you are ignored. HR laughs at you if you get fired. Also, you are given an hour lunch break, but when hired your told it’s only 45mins. If you have a provider that is behind you won’t even get lunch.