Stay away - werkgeversreview Senior Counselor bij SERV

2,0
12 mei 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pros are the health benefits and tuition reimbursement and building a relationship with some staff and residents.

Minpunten

Where to start? Anyone who stays there for more than 1 to 2 years needs to realize their are way too many opportunities than to stay in a place that doesn't value you. They believe in Favoritism, absolutely 0 consistency within the organization and even within county. Everyone does their own thing. Staff at county office tries to boss you around and do your job for you. They come up with new rules every day regarding scheduling which makes the job much harder than it needs to be. The receptionist acts like she's the CEO and has a nasty attitude. They do not have your back and they put you in unsafe situations then ask you what you could have done better. They are lazy and rather put you in unsafe situations rather than move residents for their own safety as well as staffs. My experience with my Coordinator was frustrating to say the least. She was a micromanager and yet avoided confrontation to discuss and rather email from a different site telling you Director said this and that which 90% of the time wasn't true. Although they like to pat themselves on the back with their pay which is 17/hr for Supervisor role, that is Amazon pay with hs diploma. Ridiculous. The staff at corporate get raises each year while we were told we would annually in replace of bonuses. Neither happened in 3 years and if it did it was by 2%. The sites need renovation and residents are living in substandard housing while the corporate office looks like a banks corporate office. During COVID, they did not tell staff if a site was a safety risk and still asked for coverage at those sites. Working there is in all aspects a risk to your mental and physical health. Their are too many games there and no one has the guts to speak up. Because there is staff shortage and extremely high turn over rate they let anything slide, even staff flat out refusing to do work and they let it slide. The place makes staff feel 0 motivation and question their purpose there. Burnout happens within 6 months. Unions- they discourage it because they don't want the negotiations with pay raises. Us at Middlesex realized that after Mercer signed up and got raises. Don't be fooled!

avatar
Reactie van SERV
4y
Thank you for taking the time to share your concerns. We want every member of our team to feel valued and to have a positive professional experience. We strive to recruit and retain the very best staff to provide the highest level of compassionate care to the consumers. Our compensation and benefits packages for all staff are among the most generous in the industry. Health and safety are our number one priority at all times. We want the opportunity to learn more about all of your concerns, including those regarding safety issues. Please contact our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail.

Ontdek andere reviews over SERV

5,0
28 jun 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The clients, freedom of creativity, flexible schedules, fun atmosphere

Minpunten

low pay, management a little grumpy

avatar
Reactie van SERV
2y
We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
1,0
9 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent benefits and some opportunities to do overtime

Minpunten

No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

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