Disorganization beyond just "being new" - werkgeversreview Guest Relations bij SKY RIVER CASINO

3,0
20 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Employee parking, designated private patio for staff lunch and breaks, cafeteria-style meal included each full shift, some positions offer benefits (i.e. Healthcare, etc) very attractive venue and back-of-house space. Staff pretty friendly with one another and good background checks done for employment and gaming licenses

Minpunten

Very disorganized management. Schedules changing day to day for almost all non-salary positions, no flexibility. No holidays or weekends off because it never closes 24/7; dealers and bar staff both have to split tips, not based on table game play or customer tips per shift. Emphasis on "hospitality" but do not give customers even the most basic information until they arrive and have not had a functional website or photos of actual property. No children under 21 even for restaurants, but won't disclose that over the phone or online. Security is minimally trained and aren't armed; no metal detectors either, high daily crime rate in parking lot including vehicle thefts. Almost all positions and depts restricted from gaming on their off days or participating in rewards program (required to play games or earn points from dining) At 11:30pm, management came over the intercom during 'training' and announced at midnight we were now officially open. They did not disclose the opening date or time to any line staff actually working and only told us when we worked soft openings for the tribe, the public flooded in unexpectedly and we weren't prepared. If you work the floor, very smoky. You will come home smelling like smoke

Ontdek andere reviews over SKY RIVER CASINO

5,0
26 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Being able to assist team members

Minpunten

not willing to promote within.

3,0
27 jul 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free food, Nice insurance benefits

Minpunten

Shuttling from parking lot to the casino, Hard to promote, Can be strict

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