Geniet van het werk, de voordelen zijn verschrikkelijk - werkgeversreview Client Service Associate bij SPS

3,0
10 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Het werk is consistent, redelijk eenvoudig data-invoer, digitale beeldvorming, indexering, onderzoek naar dossiers en communicatie met de klant (een arbeidsongeschiktheidsverzekeringsmaatschappij). Het management op locatie is goed voor ons - ze laten ons onafhankelijk werken en we horen of zien nauwelijks het hogere management.

Minpunten

De beloning is aan de lage kant voor het volume dat we moeten produceren, met weinig verwachting dat het zal groeien. Weinig mogelijkheden voor carrièregroei. De voordelen zijn verschrikkelijk. We sluiten een arbeidsongeschiktheidsverzekering af, maar krijgen er zelf geen aangeboden. Veel werknemers kiezen ervoor om hun ziektekostenverzekering op te zeggen of gaan naar de Healthcare Marketplace omdat ze het daar goedkoper kunnen krijgen. PTO is een absolute grap. Oh, en ik realiseerde me net dat ze geen zwangerschaps-/vaderschapsverlof betalen!

avatar
Reactie van SPS
1y
We are happy that you shared the pros working for SPS and we also feel that our colleagues make the difference. We are also happy that you had a positive experience with your on-site managers. Our top management is also making an effort visiting may sites, have regular Townhall meetings so we feel especially sorry that you these did not meet your expectations. We also appreciate your feedback on salaries. As an employer, we closely monitor living costs and economic conditions across different regions. Our compensation aims to motivate employees and align with market rates, expertise levels, and job roles within our company. We’re committed to improving and meeting expectations.

Ontdek andere reviews over SPS

5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing people, flexible working hours, and plenty of opportunities to develop new skills. The onboarding process is smooth, and you feel valued as an employee from day one.

Minpunten

None. I have no cons or negative points to mention.

avatar
Reactie van SPS
2d
Thank you for sharing your experience and for your kind words about SPS! We’re thrilled to hear that you’ve had such a positive start with us, from a smooth onboarding process to feeling valued from day one. Creating an environment where our team members feel supported, empowered, and able to grow is incredibly important to us, so it’s especially rewarding to know that you’re benefiting from the flexibility, development opportunities, and strong team culture. Your feedback about the amazing people you work with truly reflects what we strive for every day, a collaborative and inclusive workplace where everyone can succeed. We’re grateful to have you as part of the team and look forward to supporting your continued growth at SPS!
1,0
21 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I haven’t found many. The clients are better to work for than SPS.

Minpunten

Seemed to be good at first but quickly realizing the leaders of this organization say one thing but do another. Every is on edge working here. People get fired constantly and no one mentions it. They say they’re people first but that’s furthest from the truth. Years of being here and no raise and made to feel like I should be grateful when they don’t have any gratitude for the people working with the actual clients. Give you a paper certificate and pin for years of service. What a joke!

avatar
Reactie van SPS
2d
Thank you for taking the time to share your feedback and for your contributions to SPS over the past several years. We are disappointed to learn that your experience has not reflected the culture and values we strive to create. We recognize that trust, transparency, recognition, and opportunities for growth play an important role in the employee experience, and we continuously evaluate how we can strengthen these areas across our organization. While experiences may vary, feedback from long-tenured employees is particularly valuable as it helps us better understand where we are succeeding and where we have opportunities to improve. We remain committed to fostering a workplace where employees feel supported, respected, and connected to our purpose. Thank you again for sharing your perspective. We appreciate your time with SPS and wish you continued success.
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