Ga naar de inhoudGa naar de voettekst
      employer cover photo
      employer logo
      employer logo

      Sage

      Actieve werkgever

      Reviews voor Sage

      Customer Support analyst - werkgeversreview Customer Support Analyst bij Sage

      1,0
      10 jul 2013
      Customer support analyst
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Learn about a lot of technology. Work will all kinds of computer systems.

      Minpunten

      They changed the name from technical support and lowered the wages. Call center had ridiculous expectations. People would get fired because they keep average handle time down to 15 mins or less. There were some racial issues I sow people that were not qualified get jobs on others.

      Ontdek andere reviews over Sage

      5,0
      21 jun 2026
      Professional services consultant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Minpunten

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2,0
      8 jun 2026
      Account executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Minpunten

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Reactie van Sage
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
      Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle
      Gerelateerde zoekopdrachten: Vacatures bij Sage | Salarissen bij Sage | Arbeidsvoorwaarden bij Sage | Sollicitatiegesprekken van Sage
      Reviews voor SageReviews voor Customer Support Analyst bij SageReview voor Sage