Consider this your fair warning - werkgeversreview Support Analyst bij Sage

2,0
18 feb 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

When I started out years ago, the company was awesome. Our Beaverton, OR location won many awards (i.e. best places to work in Oregon etc.). When Sage bought us out in 2003, it was still a good place to work. It was truly employee focused. Management cared about employees and we truly saw this day in and day out. I referred many friends and family to Sage because I loved where I worked. However, we've had many changes throughout the years. Unfortunately, that's where the positives end.

Minpunten

As of now I cannot bring myself to refer people I care about to this company. The only people I'd consider referring are random people off the street or my enemies. PTO caps got dropped ridiculously low from 200+ to 80, 40 and 0. Obviously it's all about the bottom line but they claim it's for our employee wellness. Before that, it was something ridiculous called Project Himalaya. What a joke that was. We lost so many talented and irreplaceable employees and no one cared to rehire more people or retain them. The majority of employees have no faith in Sage's current direction. All the rats are jumping ship with people quitting left and right. That should tell you something. The CEO has no clue about our business other than making us "the prettiest girl at the bar" and that we don't have to be the smartest one there if I recall his words correctly. We used to have a few hours a day to work on our support issues. They took away 30 mins to an hour at a time over the years and guess how many hours we have in the day to work on support issues now? ZERO. We're just mindless knowledgebase monkeys taking incoming phone calls now just like a low budget call center. I would not be surprised if they start decreasing our desk sizes to fit more KB monkeys or ship jobs to third world countries. But why is all this happening? Obviously we are a publicly traded company so our CEO has only one (legit) goal: Increase our stock price. After all, he has a few million dollars invested in it at a certain price. You can increase a company's profit by encouraging employees to work harder through management responsibility and a good working environment, or you can cut costs, reduce pay, reduce PTO, lay off people etc. Want to guess which way the decision makers went? Our CEO will be with us I think until 2020, hence the 2020 goal? That's when I'm guessing he can sell his shares or something.

Ontdek andere reviews over Sage

5,0
23 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at Sage these past 4 years has been both rewarding and energizing. I’ve really valued the opportunity to collaborate with talented teams across the business while helping evolve our Developer Content organization into a broader developer experience and AI-enabled function. One of the most meaningful parts of the experience has been seeing how open people are to innovation, collaboration, and continuous improvement. It’s been exciting to contribute to initiatives that improve both internal workflows and the experience for our developer community. I’m grateful for the relationships, growth opportunities, and trust I’ve been given throughout the year, and I’m looking forward to what’s ahead.

Minpunten

With so much innovation and transformation happening across the company, priorities can evolve quickly — but it also creates exciting opportunities to learn, adapt, and contribute to meaningful change.

3,0
15 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

Minpunten

-Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

4
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Reactie van Sage
1mo
Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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