NO GO - werkgeversreview Customer Service Representative (CSR) bij Sagility

1,0
30 apr 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

There are absolutely no pros other than the opportunity to work from home.

Minpunten

Micro-management Turn over rate They promote based off of favoritism Your benefits are ridiculously expensive, about $100 every week, they pay you chump change, then throw you 25 cents every six months, they're inconsiderate, they have no sympathy, no empathy, very unprofessional, they will ALWAYS blame your internet provider even tho their systems are what's really shot. Mass hiring, not everyone has to follow the same rules, procedures change every week, you're not allowed to clock out to use the bathroom and if you do it's considered "a non-approved log out" which counts toward your production hours- even breaks and lunches count toward your production hours.

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Reactie van Sagility
2y
Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.

Ontdek andere reviews over Sagility

5,0
21 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Sagility acquired the company I was actively working for, and I was scared they were going to change things about the job I've loved for years. Instead, I have PTO for the first time in many years that I can use, and much more robust benefits package that I'm excited to use.

Minpunten

I have fewer paid holidays, but I have more flexibility with PTO.

2,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

paid training and equipment provided

Minpunten

lots of tech issues, can't miss a day it will result in a write-up. they want to to empathic to members calling in, but won't be empathic towards you. Kid was sick with hand/food/mouth disease and HR reached out to me saying job abandonment, when I personally reached out to them earlier in the week, They should have communicated within their department.

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