Dictatorship without Support! - werkgeversreview Operations Manager bij Sanctuary

2,0
13 dec 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive Salary, Generous Annual Leave entitlement, Good Benefits, Some great people to work with! Basic Training well-delivered by L&D team.

Minpunten

Frontline Staff and Middle Managers are unsupported by Senior Management within the Business areas. Role based Training always get declined, Micro-Management, No Trust in staff, No recognition of teams achievements and efforts, HR (avoid at all costs) they will belittle you and make you believe you are supported through various avenues but when it comes to the crunch, you are ignored, very unprofessional and patronising! Heads of Service trying to run the company as a one man band while Ops Managers are frustratingly having fingers pointed at them for issues out of their control. Having to sit back and listen to instructions dictated, resulting in severe service failures. Slow approval process leading to numerous complaints which in turn adds to what is already a heavy workload. Saddened to be able to list so many negatives, and these are just a few!

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Reactie van Sanctuary
7y
I’m sorry to hear of your concerns regarding senior management support. All our managers go through a robust recruitment and selection, and induction and training programme, including staff management and leadership. Ensuring our employees feel supported in their roles is very important to us, and we would always encourage you to have a chat with either your line manager or HR Business Partner if you didn’t feel this way. With reference to role-based training, Sanctuary Group provides mandatory and essential role-based training via its in-house learning academy. We’re sorry that you had a request declined, and when this happens, we always provide a reason as to why that would be the case. In respect of recognition, operational managers are supported in recognising teams and staff progress with reference to the My Performance and Recognition Awards policies, as well as through its Staff Awards programme and other initiatives such as staff ideas. We are very concerned to hear that you had a negative experience with us and would welcome you getting in touch for us to look into things further – please email resourcing.team@sanctuary-housing.co.uk.

Ontdek andere reviews over Sanctuary

5,0
22 jan 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good job, go do your work well and no issues

Minpunten

there is autonomy which is good for some but not all can work this way

4,0
12 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It’s a dispensary but they at least have a semi work life balance and pay a little more than other dispensaries. It’s. It a terrible place to work as far as dispensaries go.

Minpunten

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