santander - werkgeversreview Anonieme werknemer bij Santander

2,0
18 mei 2011
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

money feibility flexibility some branches are really nice to work in because of the staff which makes the day go a bit quicker. Other than that there isn't anything else to say.

Minpunten

there are too many to list. It is a very badly organised company with a lot of backwards procedures that don't help the customers or the staff. Often it is embarrassing to work for Santander because of the poor quality customer service.

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5,0
5 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Bonus based on performance. The company always put on events for the employees. Great work environment

Minpunten

Work long days. And sometimes weekends. Not much room for growth

4,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Minpunten

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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