Pluspunten
Culture is good and there are many good people. Compensation is not bad. People are willing to help especially if you have established relationships. Leadership is empathetic.
Minpunten
Product is not stable, both On-prem and Cloud versions. This is a serious issue which the senior technical leadership has failed both customers and employees for the longest time. There is no dedicated Sustenance Engineering team that can focus on fixing bugs with the existing versions in a holistic way. As a result, each time something is fixed, another thing breaks. Post-sales technical support is virtually non-existent as the team is a makeshift group without adequate training or leadership that has technical support pedigree. Some regions suffer lack of adequate benefits for employees and are not thought-through prior to implementing. Senior HR leadership doesn't seem to care about it. Some people hold seamless power and make changes to the organization at will, which is affecting employee retention and morale, ultimately affecting customers in the wrong way.