Horrible, Run from this company!! - werkgeversreview Claims Representative II bij Sentry

1,0
25 okt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The coworkers were wonderful, and the benefits were okay. They may offer a settlement in return for a release when you leave the company.

Minpunten

This company has been short staffed since they purchased Viking Insurance, years ago. Micromanagement is everywhere. How many phone calls are made out and answered are documented each day. There are reports on everything, and emails sent daily on how terrible a job everyone is doing. Most people work at least 50, if not 60 hours a week. It is impossible to get the job done in 40 hours. Supervisors are constantly in files requiring more work to be done. Turnover is rampant, with over 25% off people having leftover this year! Management has little sympathy and the claims just keep coming in. Human resources is unprofessional and is not to be trusted.

avatar
Reactie van Sentry
9y
Thank you for taking the time to provide your feedback. We’re happy you enjoyed your coworkers; we know our associates are our most valuable assets and agree they are wonderful! We’re sorry to hear that you experienced difficulties with the workload and expectations. Sentry is actively recruiting for different Claim positions in many of our locations. In addition, we are utilizing available tools and resources to better understand and address improvement opportunities concerning staffing and expectations. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

Ontdek andere reviews over Sentry

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance is great

Minpunten

pay is below national average

avatar
Reactie van Sentry
4d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4,0
22 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

hybrid, very good benefits, mostly good work life balance

Minpunten

on call sucks so bad, more flexible work from home schedule would be nice

avatar
Reactie van Sentry
4d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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